Payment methods
At Wildzy, you deposit in euros via the most common payment processors, for ultra-fast deposits and withdrawals. This page brings together the deposit rules, the limits you can set and the checks that go with every payment.
Accepted deposit methods
We work with the most popular payment processors. Bank cards are among the deposit methods: a photo of your card serves as proof of source of funds during verification. The key points to remember:
| Item | What applies |
|---|---|
| Currency | Euro (€) |
| Bank card | The cardholder's name must be that of the account holder |
| Verification threshold | Above €2,000 in cumulative deposits |
| Personal deposit limit | Adjustable over a period of 24h to 1 week |
| Approved refund | Credited back to the original payment method |
How to deposit at Wildzy casino
A deposit takes just a few steps in your browser, on desktop or mobile, with no software to download.
- Log in to your account.
- If you want a bonus, click "Get" on your chosen offer.
- Open the deposit section and select your payment method.
- Enter the amount in euros and confirm.
- Only use a payment method in your own name.
Deposits and bonuses
Our welcome bonuses and our Monday, Wednesday and Friday reloads are triggered by a deposit, with 10x wagering on slots; their terms are detailed on the Bonuses and Promotions pages.
Deposit limits and control tools
You can set your own deposit limits over a period of 24 hours to 1 week. During the chosen period, a limit can be lowered but not raised. Other tools help keep your payments in check:
- stake, loss and session-time limits;
- a cooling-off period of 1 to 48 hours, during which no deposits or bets are possible;
- self-exclusion for a minimum of 1 day, or indefinitely, requested by e-mail;
- access to your gaming history.
All these tools are presented on our Responsible gambling page.
Deposit-related verification
As soon as your cumulative deposits exceed €2,000, full KYC verification becomes mandatory. It is also triggered by any withdrawal request or any transaction deemed suspicious.
Documents to have ready
- Official photo ID, valid for at least another 3 months.
- Selfie with that ID.
- Bank statement or utility bill no older than 3 months.
- Photo of the front and back of your deposit card: first 6 and last 4 digits visible, CVV/CVC covered.
The review is usually completed within 48 hours. The full process is on our Registration page.
Payment security and compliance
We apply a risk-based anti-money laundering policy with three levels of checks: simplified (SDD), standard (CDD) and enhanced (EDD) for high-risk customers or large transactions.
- Ongoing monitoring of all customers and all transactions.
- No third-party payments: cardholder and account holder must be the same person.
- Right to restrict a service, payment or withdrawal until sufficient identification is provided.
- Chargeback without first contacting support: possible account suspension or closure.
- Fraud or abuse: immediate account closure and possible legal action.
Refund of a deposit
Our refund policy covers three situations: a technical or banking error where the funds have not been played, a duplicate transaction caused by a malfunction, and a compromised account reported promptly.
| Step | Timeframe |
|---|---|
| Sending the request to support | Within 24 hours of the transaction |
| Review of the request | Up to 7 working days |
| Crediting the approved amount | To the original payment method |
The following are non-refundable: lost bets, simple dissatisfaction, failure to meet wagering requirements and responsible gambling measures requested after playing. The support address is on our Support page.
What about withdrawing your winnings?
Withdrawals require prior identity verification; terms, documents and steps are all on our Withdrawals page.
Deposits FAQ
Answers to the most common questions about our payments.
Which currency are deposits made in?
In euros: our bonuses and verification thresholds are expressed in €.
Can I raise my deposit limit mid-period?
No. During the chosen period, the limit can only be lowered.
Can I deposit with someone else's card?
No. The name on the card must match the account holder.
At what amount do I need to verify my account?
Above €2,000 in cumulative deposits, or from your first withdrawal request.
Our services are for adults only. Gambling involves financial risk: set a deposit limit and take breaks.