At Wildzy, gambling remains entertainment: the “Responsible Gambling and Self-Exclusion” page gathers the available control tools. This section presents each of them and how they work.
Gambling Is Entertainment First
Gambling involves a risk of loss. Set a budget you can afford to lose, keep an eye on your time spent and don't chase your losses. The limits and breaks described below help you stay in control of your activity.
Protecting Minors
The site is for adults only. Identity verification rejects any document held by a minor.
- Official photo ID and a selfie holding that document during verification.
- Filtering software recommended for parents: NetNanny and CyberPatrol.
- Don't leave your credentials accessible on a device shared with minors.
Recognizing Problem Gambling
Certain signs should raise a red flag: playing longer than planned, raising bets to make up for losses, hiding your activity from loved ones or borrowing to gamble. A few simple habits help you stay in control:
- Set a budget before each session.
- Turn on a deposit limit.
- Set a maximum session length.
- Check your gaming history regularly.
- Take a time-out of 1 to 48 hours whenever needed.
Responsible Gambling Tools
Seven tools are available.
| Tool | How it works |
|---|---|
| Deposit limit | Caps amounts deposited over a period of 24 hours to one week |
| Wager limit | Caps amounts wagered over a period of 24 hours to one week |
| Loss limit | Caps losses |
| Session limit | Sets a maximum session length |
| Time-out (cool-down) | 1 to 48 hours: login and withdrawal possible, deposits and bets blocked |
| Self-exclusion | Temporary (1 day minimum) or indefinite |
| Gaming history | View your past activity |
How Limits Work
Deposit and wager limits are set over a period of 24 hours to one week. During that period, a deposit limit can be lowered but not raised.
Time-Out or Self-Exclusion?
A time-out lasts 1 to 48 hours: you can log in and withdraw your balance, but you can't deposit or bet. Self-exclusion lasts a minimum of 1 day or an indefinite period; reactivating an indefinitely excluded account is at the platform's discretion. During exclusion, opening a new account is prohibited and unused bonuses are forfeited. Bonuses, free spins or promotional funds used before the request are non-refundable.
Requesting Self-Exclusion
- Email support@wildzy.io.
- State the desired length: 1 day minimum or indefinite.
- Requests sent via chat are not processed.
Tracking Your Activity
Your gaming history shows your past activity. Checking it regularly helps you compare your spending to your budget and spot an increase in playing time.
Outside Help
Independent organizations and tools support players:
- Gamblers Anonymous: peer support groups for gamblers.
- Gambling Therapy: online support.
- BetBlocker and GamBan: software that blocks access to gambling sites.
Contacting Support
Human assistance answers 24/7 by chat for any question about limits. Self-exclusion requests are handled exclusively by email to support@wildzy.io.
For adults only. Gambling involves financial risk: set limits and take breaks.